Unmapped

Project at a Glance

Role: Mixed Method UX Researcher

Timeline: 2 month

Overview:

”This is an exploratory research project I led at Sumo Logic. The high level objective of the study is to understand users’ mental model when they conduct certain tasks in our product, thus to inform the information hierarchy of design direction. “

Approach:

Background & Goals

  • What are the problems? Challenges? How the problem comes up?

  • Background related to it

Research Process/Methods

  • Why we use these methods?

  • What we got? (summarize 3 points, and later design changes will target those 3)

Crucial Insights

  • What we got? (summarize 3 points, and later design changes will target those 3)

Solutions & Deliverables

  • How we target those problems we found?

  • show the deliverables

Reflections/Takeaways